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Another Computer Is Using the Printer

A network printer is great for office settings. It allows multiple users to queue in their documents for printing. It’s not an easy setup and some people – well, most of us, don’t get it right the first time. That’s why an error flashing “Another computer is using the printer” is notorious on the first few attempts. This problem is common for Windows 10 users. I’m not sure why, but I received a lot of questions about it. So, I once again purged the internet to give you tested and proven fixes and solutions to this printer problem. I did try it with an HP Photosmart C4280 printer. These solutions however, applies to other HP printer series and Canon printer as well (That’s hitting 2 brands with one fix). Let’s get started

 Now, let’s make a better understanding of this printer problem first. Getting a “another computer is using the printer” would probably be normal if you are connected to a network. But if you’re working on a personal printer and this error occurs, well that’s definitely some other problem.

Trust me, no amount of turning ON and OFF the printer or unplugging the power cord will resolve this problem. Although yes, I’d still probably write those fixes below because who knows. It might just work on your printer.  There are however, 3 fixes that proved to really work and resolved the issue.

 Fix #1:

 Disclaimer: You might need to save and back up your files this fix.

  1. Turn printer on and wait for it to warm up.
  2. On your PC keyboard, press and hold WINDOWS KEY while also tapping the “R” key. This is to open the RUN search box.
  3. On the RUN search box, type in ‘services.msc’ and hit OK.
  4. A list of services will appear on the new window. Scroll down to ‘Print Spooler”.
  5. Right click on ‘Printer Spooler’ and then click on STOP.
  6. Right click ‘Printer Spooler’ again and click on START.
  7. Run a test print and see if the error persists.

Fix #2:

  1. Turn on printer.
  2. On your PC keyboard, press and hold WINDOWS KEY while also tapping the “R” key. This is to open the RUN search box.
  3. On the RUN search box, type in ‘winver’ then hit OK to open new window.
  4. Cross check if your OS version and drivers are updated.
  5. If your Window version is not updated then follow the steps from #6.
  6. Click on START and type in ‘Settings’. Select ‘Update & Security’.
  7. Click on Check for Updates. Your OS will automatically search for the latest versions of drivers.
  8. Once complete. Restart PC and restart printer.
  9. Run test print.

Fix #3:

  1. Run Windows Defender Scanner or your antivirus program.

If none of these fixes work, try removing your printer on the list and add it again. Although this does not guarantee to solve the printer problem, but this might help the printer system to remove the ‘ghost printer’ that causes the printer issue.

If you have other solution, you’re welcome to comment down below.





  • Thanks a lot for your writing.

  • A lot of the printers at my school have turned to online printers and I’ve been too scared to try them because I don’t know how they work and that it will probably take me a couple tries to get it right. Thanks to you though, I know have some idea of what I’m getting myself into. Thanks!


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