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How to Find Your Printer IP Address

If you find yourself calling tech support because you can’t seem to connect to your printer, but they don’t know what to do, you’ve probably (albeit begrudgingly) resort to any solution you can find online. If this happens, the following steps will let you know how to find your printer IP address.

Via Test Page

Some printers can print a test page with a press of a button. Simply locate the print test page button among the printer’s buttons. Once the test page is printed, the printer’s IP address is indicated among the configuration settings in the text.

Windows (Easier Method for Identification)

  1. Go to Control Panel and click Devices and Printers.
  2. Select your printer among the devices listed. Right-click on it and lick Printer properties.
  3. Under the Ports tab, locate an IP address with the description “Standard TCP/IP Port” and then click Configure Port.
  4. The printer’s IP address is listed below the port name. DO NOT confuse the port name as the IP address.

Windows (For Troubleshooting)

  1. Open the Run command box by pressing Windows key + R
  2. Type cmd in box and hold Ctrl + Shift then press Enter. You are now running Command Prompt with administrator privileges.
  3. In the Command Prompt, type ipconfig and press Enter. Scroll down and take note of the IPv4 address under the “Ethernet adapter Local Area Connection” or “Ethernet adapter Ethernet”. The IP address would look like 192.xx.168.xx or 10.x.x.x in numerical format.
  4. Again, in the Command Prompt, type arp -a and press Enter. Locate the noted IP address from the interfaces listed that match the dynamic devices listed under Type (the last digit varies from different devices).
  5. Take note again of all dynamic devices connected and then open each IP address to your browser to identify which among the IP addresses is assigned to your printer that you’re trying to connect. 

To (re)install the printer you have identified:

  1. Go to Control Panel and click Devices and Printers.
  2. Click Add a printer and then Add a Local printer.
  3. Select Create a new port and then under “Type of port” select Standard TCP/IP Port.
  4. Enter the printer’s IP address you have noted from the previous last step in “Hostname or IP address”.
  5. Select “Use the driver that is currently installed” and then click on Next.
  6. Enter the printer’s name and then select the sharing option you want for your printer.
  7. Print a test page to ensure the printer works.

If you still can’t connect to your printer despite identifying how to find the printer IP address, the problem may lie elsewhere. Download the latest and correct printer driver and retry the steps above.

For Mac

  1. Open System Preferences from the Dock Panel.
  2. Under the Hardware section, click on the Print & Scan option.
  3. The printer IP address is listed in “Location” on the right side of the Print & Scan window.

Alternate Method

  1. Open Safari browser and type: localhost:631/printers
  2. Your printer’s IP address is listed under the “Location” section.


  • Didn’t know I could find the IP address on the test page. Just printed the test page on my TS 5040 to confirm and indeed the IP address popped up.

  • Thank you! I was so lost and couldn’t find it.

    Mandy Robinson

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