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Epson Printer Says Out of Paper but It Isn't

Have ever had trouble with your Epson printer’s paper feed? No it’s not a paper jam but another constant error that’s probably very common to encounter. Everytime I attempt to print, my paper feed won’t pick up paper and flashes “out of paper. Please load paper” error. Epson printer says out of paper but it isn't. Nope, my paper supply is sufficient to give me a few dozen prints. So, what’s with error? Is it because of the paper type that I used? I don’t think so. I normally use legal size office paper and my drivers are up-to-date. This likely falls into hardware malfunction. I hope an Epson printer troubleshooting tips are as helpful as before.

So, what are we supposed to do when Epson printer says out of paper but it isn't? Again, I scoured and asked some people I know who encountered this type of error and compiled tested and proven solutions. Ready?

  • Use the correct paper for the printer

I did mine correctly. Since a legal-size printer paper is very acceptable. However, there are other media that your Epson printer might have difficulty feeding. For instance, a cardstock, envelope or photo paper are considered special media. If your printer isn’t made for these kinds of paper, might as well not use it.

What difference does it make on your printer or its output prints? A LOT. The length, thickness, opaqueness and the material of your media paper significantly affects the printouts especially in terms of ink distribution. The thicker the media, the more ink it absorbs. The more opaque the paper, the more probability the prints would go through the other side of the paper.

When you use the wrong or unacceptable type of paper, your printer will not be able to pick it up and read it as ‘out of paper’ – hence, the error. If you’re using the right paper, align the edges and reload them into the paper tray. 

  • Unplug and reconnect printer

One of the most common Epson printer troubleshooting tricks you always read is unplugging and reconnecting your power cord. It works most of time. Why? I seriously don’t know. Maybe it’s a system glitch or insufficient power problem? To do this, simply unplug your printer for 30-60 seconds while still power on, then replug. That’s about it.

  • Check printer alignment

It is possible that your ink cartridges are not aligned properly that why it gives the error warning. Move the carriage to the far left. It is also possible that the paper is not aligned well or exceeds the maximum paper capacity. Either way, just check your printer’s alignment. But do so after turning off your printer and unplugging it. You've been warned.

  • Check for foreign objects or debris

Any blockage in the printer causes not only ‘out of paper’ error but can also lead to paper jams and further interior damage of your printer. Best to check out if there are any objects in the rollers. There was once a case that a pencil was found in the printer. That printer owner was almost about to spend hundreds of dollars for repair.

  • Replace/clean paper rollers and sensors

Clean your printer sensors. It’s located near the front cover of ink cartridges. It’s locked by a black lever. The sensor controls the feeding and pulling out of paper. Make sure that the paper rollers are also clean to avoid any print problems. If they’re worn out, time to replace the rollers before they overheat and cause interior printer damages.

(I'll make an instruction for the paper roller replacement OR you can just search it online how). 

There you have it. Another Epson printer troubleshooting guide for people like us who doesn't know what's suddenly wrong with our printers. Comment down below if you have other printing issues or if these tips are not effective.


58 comments

  • I have an Epson ET-2760 on our home network. Recently we had a paper jam that was cleared but the printer notification on one of our laptops continued to say “Paper Out” (this is the same laptop that caused the Paper Jam when printing). The other laptop was still able to print to this printer without any errors. After searching for about a week for solutions, (sadly none which worked for us) and totally frustrated, I remembered that in older versions of Windows, we often had to Restart the Print Spooler. So we tried that on the laptop that was having the errors and it actually corrected the problem and now we are able to print again without the “Paper Out” error. In Windows 10, in the Cortana Search bar (located next to the Windows Icon in the Task Bar), type Services and select the Services App. This will open a window with the Services, scroll down the list to Print Spooler, right click on it and select Restart. If you’re not sure, just do a search “how to Restart the Print Spooler”. I really hope this fix helps someone.

    Susan
  • I bought the Epson xp 6100 only for printing photos and assured this was the best for just these projects. It printed about 15 4×6 photos always requiring messing around with the paper feed. Now it will not load paper no matter the above solutions tried. I have literally tried every option listed. Total waste of money

    RM
  • SOMEBODY GIVE ANGELA and JAN B A CIGAR! After three websites of searching for what the heck was wrong with my WF-3720, both Angela and Jan B nailed it in the head. Just go inside the settings in your printer and make sure the ‘source selection’ didn’t change from Auto (A4)…to whatever other setting it may have glitched to. And if necessary, check the source selection on the device you’re using (like your laptop, tablet, or cell phone); make sure that option is set to Auto or Tray 2 as well.

    Alex M
  • Thanks Angela! I changed the option to the correct paper size and it’s working like a gem!

    Krystyn
  • I have a nearly new XP 4105 that suddenly got the constant Paper Out error after I cleared a paper jam. After ages of fiddling around with no joy I noticed the bottom of the paper stack seemed to be sitting too low in the rear feeder to feed through the rollers. So I lay a standard 5mm wide MacDonalds straw across the bottom of the rear feeder and loaded the paper ensuring the bottom of the stack sat over the top of the straw. This aligned the paper perfectly with the rollers and printer is now working like a dream again. I’m sure other brands of fast food straw are available and equally as effective.

    David

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